Privacy Policy
Last updated on June 18, 2026
Transparent handling of personal data is a significant concern for us. This privacy policy outlines which personal data we collect, for what purpose, and to whom we disclose it. We regularly review and update this privacy policy to ensure the highest level of transparency.
What we do
Chiropraktik Albisrieden AG (Rautistrasse 33, 8047 Zurich) operates the website chiro-albisrieden.ch (hereinafter referred to as "we" or "us"). On this website, you can find information about our organization, utilize our online services, and contact us.
The protection of your personal data is of great importance to us. In this privacy policy, we transparently and comprehensibly inform you about what data we collect via our website and how we handle it.
Generally, we offer our services exclusively in Switzerland and target individuals residing in Switzerland with our offerings. Furthermore, to the extent permitted by law, we disclaim any liability for the use of this website.
What information do we provide?
- Who is responsible for data processing;
- Which data is collected;
- For what purpose this data is collected;
- To whom we disclose this data;
- How you can object to data processing;
- Your rights and the procedures for their assertion.
Definitions
What constitutes personal data?
Personal data (interchangeable with the term 'personal information') encompasses any information pertaining to an identified or identifiable natural person. Examples include name, address, date of birth, email address, telephone number, and IP address. Data reflecting personal preferences, such as leisure activities or memberships, are also classified as personal data.
What defines special categories of personal data?
Special categories of personal data (also referred to as 'sensitive data') include:
- Data pertaining to religious, philosophical, political, or trade union beliefs or affiliations;
- Information related to health, intimate life, racial or ethnic origin, as well as sexual life and orientation;
- Data regarding administrative or criminal prosecutions and sanctions, in addition to information on social welfare measures;
- Genetic and biometric data that uniquely identify an individual.
Where necessary and voluntarily provided by you, we may process data classified as special categories of personal data. Such processing is subject to enhanced confidentiality protocols.
What constitutes the processing of personal data?
Processing (interchangeable with 'handling') encompasses any operation performed on personal data, irrespective of the methods and procedures utilized. This specifically includes the acquisition, storage, retention, use, modification, disclosure, archiving, deletion, or destruction of personal data.
What defines the disclosure of personal data?
This refers to the transmission or provision of access to personal data, such as its publication or disclosure to a third party.
Contact
For inquiries or concerns pertaining to our data protection practices, please contact our Data Protection Officer:
Chiropraktik Albisrieden AG
Tobias Potthoff
Rautistrasse 33
8047 Zurich
chiro-albisrieden@hin.ch
Data Security
We are committed to securely retaining your data and implementing all appropriate measures to safeguard it against loss, unauthorized access, misuse, or alteration.
Our contractual partners and employees who have access to your data are bound by data protection regulations. In certain instances, during the course of contract processing, it may be necessary to forward your inquiries to our affiliated entities. Even in such scenarios, your data will be handled with strict confidentiality.
Our website employs the SSL (Secure Socket Layer) protocol, utilizing the highest encryption standard supported by your browser.
Data Subject Rights
Right of Access
You may request information regarding the data we hold about you at any time. Please submit your access request, accompanied by verifiable proof of identity, to chiro-albisrieden@hin.ch.
Information will be provided in written or other formats, potentially electronically. Upon your request, we may also furnish the information verbally, provided your identity is authenticated through alternative means. Should you submit an electronic access request, we will provide the information in a commonly used electronic format, unless otherwise specified.
Access to information is typically provided free of charge. However, if additional copies are requested, a reasonable fee may be levied.
The right to obtain a copy of processed data must not adversely affect the rights and freedoms of other individuals.
In instances of manifestly unfounded or excessive access requests, we reserve the right to deny access within statutory limits or to impose a reasonable charge for such requests.
The processing of your request is subject to a statutory period of 30 days. Due to the complexity and high volume of inquiries, we may extend this period by an additional two months, if necessary. You will be informed of any extension within one month of submitting your information request. Concurrently, the reasons for the extension will be provided to you.
Erasure and Rectification
You have the right at any time to request the erasure, rectification, or completion of your data, provided that no statutory retention obligations or legal grounds for processing preclude this.
Please note that exercising your rights may, under certain circumstances, conflict with contractual agreements and could have corresponding implications for contract execution (e.g., premature contract termination or cost implications).
Restriction of Processing
You also have the right to request a restriction of processing if you contest the accuracy of the data, the processing is unlawful, the data is no longer required, or you have objected to the processing.
If the processing of data is restricted, it may only be stored. Further processing is only permitted with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another person, or for reasons of important public interest. In the event that the restriction is lifted, you will be notified.
Right to Data Portability and Transfer
You have the right to receive your data in a common file format or to have it transmitted to a third party (if technically feasible), when we process your data automatically, and if:
- You have given your consent for the processing of this data; or
- You have provided data in connection with the conclusion or execution of a contract.
Right to Object
You have the right, at any time, to object to processing, including profiling, carried out on the basis of our legitimate interests, for reasons arising from your particular situation. This right also applies to processing for direct marketing purposes.
Legal Recourse
If you are affected by the processing of personal data, you have the right to enforce your rights through legal action or to lodge a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner.
General Data Processing
What data do we process about you and from whom do we receive this data?
Primarily, we process personal data that you transmit to us or that we collect during the operation of our website. Under certain circumstances, we may also receive personal data about you from third parties. These may include the following categories:
- Personal master data (name, address, date of birth, etc.);
- Contact data (mobile number, email address, etc.);
- Financial data (e.g., account details);
- Online identifiers (e.g., cookie ID, IP addresses);
This data may originate from the following sources:
- Information from publicly accessible sources (e.g., media, internet);
- Information from public registers (e.g., commercial register, debt enforcement register, land register);
- Information in connection with administrative or judicial proceedings;
- Information regarding your professional functions and activities (e.g., professional networks);
- Information about you in correspondence and discussions with third parties;
- Credit reports (insofar as we conduct personal transactions with you);
- Information about you provided by individuals in your environment, to enable us to conclude or process contracts with you;
- Data related to the use of the website.
Under what conditions do we process your data?
We process your data in good faith and in accordance with the purposes defined in this privacy policy. We ensure transparent and proportionate processing.
Should we exceptionally be unable to adhere to these principles, data processing may still be lawful due to the existence of a legal justification. Specifically, the following justifications may apply:
- Your consent;
- the performance of a contract or pre-contractual measures;
- compliance with legal requirements;
- our legitimate interests, provided your interests do not override them.
Under certain circumstances, you are obliged to provide us with certain personal data to enable us to initiate business relationships. Without such data, we are typically unable to process a contract. The website also generally cannot be used if certain information necessary for data traffic, such as your IP address, is not disclosed.
How can you revoke a granted consent?
If you have granted us consent to process your personal data for specific purposes, we process your data within the scope of this consent, unless we have another legal justification or another legal basis for processing is met.
You can revoke your granted consent at any time for the future and send an email to the address provided in the imprint. Data processing that has already occurred is not affected by the revocation and remains valid.
In which cases do we disclose your data to third parties?
a. Principle
Under certain circumstances, we rely on the services of third parties or affiliated companies and commission them with the processing of your data (so-called processors). Categories of recipients include:
- Accounting, fiduciary services, and auditing firms;
- Consulting firms (legal advice, taxes, etc.);
- IT service providers (web hosting, support, cloud services, website design, etc.);
- Payment service providers (exclusively after your prior consent);
- Providers of tracking, conversion, and advertising services.
We ensure that data is only disclosed with your explicit consent, unless it constitutes commissioned data processing. Furthermore, we ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially. Under certain circumstances, we are also obliged to disclose your personal data to authorities.
b. Disclosure to Partners and Collaborating Entities
We collaborate with various companies and partners who feature their offerings on our website. These are identifiable as third-party offers (marked as "Advertisement").
Should you choose to utilize such an offer, we will transmit your personal data (e.g., name, function, communication details) to the respective partner or collaborating entity whose offer you intend to use, provided you have given your explicit prior consent. These partners and collaborating entities are independently responsible for the personal data they receive. Following the data transfer, the data protection provisions of the respective partner will apply.
c. International Data Transfer
Under certain circumstances, in the context of contract processing, your personal data may be transferred to companies located abroad. These entities are bound by data protection obligations to the same extent as we are. Such transfers may occur globally.
If the data protection level in a foreign country does not align with that of Switzerland, we conduct a preliminary risk assessment and contractually ensure that an equivalent level of protection to that in Switzerland is guaranteed (e.g., through the new standard contractual clauses of the EU Commission or other legally mandated measures). Should our risk assessment indicate a negative outcome, we will implement additional technical safeguards to protect your data. The standard contractual clauses of the EU Commission can be accessed via the following link.
How long do we retain your data?
We retain personal data only for the duration necessary to fulfill the specific purposes for which it was collected.
Contractual data is retained for a longer period due to statutory obligations. Specifically, we are required to preserve business communications, executed contracts, and booking records for up to 10 years. If we no longer require such data from you for service provision, its processing will be restricted, and we will utilize it solely for accounting and tax compliance purposes.
Specific Data Processing
Provision of the Website and Creation of Log Files
By simply visiting chiro-albisrieden.ch, without registering or providing any other information, only the data automatically transmitted by your browser to our server is collected. This data is technically essential for the website's operation.
What Data Do We Process?
For the provision of the website and the generation of log files, the following data is processed, in particular:
- Name of the Internet Service Provider
- IP Address
- Technical information such as browser type, operating system, or screen resolution
- Date and time of access
- Referrer URL
This data cannot be attributed to a specific individual, and no aggregation of this data with other data sources occurs.
For What Purpose Do We Process the Data?
Log files are processed to ensure the functionality of the website and to maintain the security of our information technology systems.
To Whom Do We Disclose the Data?
Our data disclosure practices are governed by our statements on data transfer.
How Can You Prevent Data Processing?
Data is retained only for the period necessary to achieve the purpose for which it was collected. Consequently, data is deleted upon the conclusion of each session. The storage of log files is strictly essential for the website's operation; therefore, you have no option to object to it, unless you choose not to visit our website.
Cookies
Our website uses cookies. Cookies are text files that are stored on your device's operating system by your browser when you visit our website. Cookies do not harm your computer and do not contain viruses. Some cookies are technically necessary for the website to function. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them or their expiration period ends.
For What Purpose Do We Process the Data?
We use cookies to make our website more user-friendly, effective, and secure based on the collected data. Specifically, we use cookies for storing your preferences (e.g., language and location settings), for the rapid provision and attractive presentation of website content (e.g., through the use of fonts and Content Delivery Networks), and for analyzing the usage of this website for statistical evaluation and continuous improvements (typically via third-party cookies). The specific purposes for which we use (technically non-essential) cookies are detailed in the following explanations within this privacy policy.
To Whom Do We Disclose the Data?
Our data transfer practices are governed by our guidelines on data transfer. Furthermore, the following explanations regarding individual data processing operations in this privacy policy must be observed.
How Can You Prevent Data Processing?
Cookies are stored on your computer. You can delete them completely or deactivate or restrict their transmission by changing your browser settings. If cookies are deactivated for our website, it may no longer be possible to fully utilize all website functions.
Instructions for the most common browsers can be found here:
For cookies used for performance and reach measurement or for advertising, a general objection ("opt-out") is possible for numerous services via the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance), or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
Tracking Pixels
We may use tracking pixels on our website or in our emails. Tracking pixels are also referred to as web beacons. Tracking pixels are small, usually invisible images that are automatically retrieved when you visit our website or open our emails.
What Data Do We Process?
Tracking pixels can record the same information as log files. Additionally, movement profiles of the entire session can be collected. In particular, tracking pixels are used by third parties whose services we utilize. Information about these third-party services will be provided in detail later in this declaration.
For What Purpose Do We Process the Data?
Tracking pixels are used by various tracking services to analyze the usage of this website for statistical evaluation and continuous improvements. Additionally, tracking pixels can be used for email tracking.
To Whom Do We Disclose the Data?
Our data transfer practices are governed by our guidelines on data transfer. Please also note the explanations in this privacy policy regarding the individual tracking services.
How Can You Prevent Data Processing?
To prevent data processing via tracking pixels, you can install suitable browser extensions such as uBlock Origin and block external graphics in your email program.
Links to Other Websites
This website may contain links to websites of other providers. We have no influence over these websites, their content, offers, or availability, or the privacy policies and regulations applicable there. Therefore, to the extent legally permissible, we disclaim any liability for such external websites.
Automated Analyses and Artificial Intelligence (AI)
We may employ automated processes for website analysis, technical security, and to ensure uninterrupted operation. Some analysis or security services may be based on Artificial Intelligence (AI), for example, to evaluate website access, detect abusive usage, or combat spam.
To the extent that we utilize services from third-party providers, information about the use of this website, including your IP address and technical usage data, may be transmitted to servers abroad and processed or stored there. Details regarding data transfer and transfer abroad are governed by the preceding explanations in this privacy policy.
Contact and Communication Options
Our website contains information that enables quick electronic contact and direct communication with us, particularly via email. If you contact us using the communication options provided on our website, we will use your contact details and the content of your message exclusively for processing and responding to your inquiry, unless circumstances indicate another permissible processing purpose.
Please note: It cannot be guaranteed that data will be transmitted confidentially during ordinary electronic contact. Therefore, please do not transmit confidential data, especially medical concerns or health data, to us via unsecured communication channels.
To process inquiries, we may, in individual cases, utilize AI-powered text or speech recognition systems, for instance, for the automated structuring of email inquiries. However, this does not automate the substantive assessment of medical concerns or decisions with legal or medical implications.
Automated Data Processing and Artificial Intelligence (AI)
Should we employ AI-powered applications or digital assistants, this is exclusively for the support of medical, administrative, or technical processes. Decisions with legal or medical implications are, in all instances, made by qualified medical personnel.
Google Web Fonts
How do Google Web Fonts work?
On our website, we utilize so-called Web Fonts, provided by Google, for the consistent display of typefaces. When you access one of our pages, your browser loads the necessary Web Fonts into its cache to ensure the correct rendering of text and fonts.
What information do you share with us and how is it used?
The browser you are using establishes a connection to Google's servers. This informs Google that our website has been accessed via your IP address. If your browser does not support Web Fonts, a standard font from your computer will be used.
Why are we permitted to use Google Web Fonts?
The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online offerings. For further information on Google Web Fonts, please refer to the Google Web Fonts FAQs: https://developers.google.com/fonts/faq.
Will our Privacy Policy always remain the same?
We reserve the right to amend this privacy policy at any time. Changes will be published on chiro-albisrieden.ch . You will not be separately notified.